Everything you might need to know before your appointment

Thinking big change? Unsure what’s possible? Want a realistic path to your dream hair without surprises?

Book a 15 min consult – $30.
We’ll chat goals, hair history, inspo, upkeep, budget, and what’s actually achievable.

That $30 comes off your first appointment

Short: Can’t get it into a hair tie?

Sweet, it’s short.
Medium:Can just get it into a hair tie.

Usually sits between chin and shoulders.
Long: Past the shoulders and properly tied back. Sits below shoulders to mid-back.

If you flip it dramatically when turning around… congrats, long hair.
Extra long: Lower back or longer.

You’ve closed it in a car door at least once

If you’d like a quiet appointment, you can request a Silent Service.

After your consult, I’ll pop on headphones as a visual “we’re good in silence” sign – no awkward guessing, no pressure to chat.

Silent Services are available for all colour services, just keep in mind there may be other clients processing in the salon.

Bad Hair is a small, private upstairs studio, away from street view.

Depending on the day, there might be one other client processing – and I promise they’re all lovely.
I work solo, but occasionally someone may be around helping me keep the place tidy.

Want the “who is Laura and why is she like this” version? Head to the Interview page.

Haircuts: Doesn’t matter – I’ll wash it at the start anyway.
Colour services: Aim for 2–3 days since washing (light build-up is good).
Try not to wash it on the day of your appointment.

 

Life happens. Brains get busy. Hair gets… involved.

De-matting is available at $120 per hour.
You can book online or email help@badhair.nz if you’re not sure what to choose.